About the role:

Thunderful Games is looking for a Senior Community Manager to join the Thunderful Games marcoms team. In partnership with the Development, Production, Brand, PR, Influencer, Social Media, Events and Sales team members you will be responsible for leading the creation, planning, development and implementation of strategic community campaigns across all of Thunderful Games titles. You will have direct line management responsibility for all other members of the Thunderful marcoms community marketing team and will play a lead role, along with other core discipline leads, to help drive and shape the future direction of the Thunderful marcoms team in partnership with the VP, Marketing.

Applicants must be based in Europe. The role is fully remote but has the option for a hybrid solution. 

Responsibilities Include:

• Lead development of the community engagement strategies for all Thunderful Games’ title.
  
• Responsible for establishing, nurturing and growing Thunderful Games’ communities whether for internally developed titles or in partnership with externally developed titles.
• Engaging with relevant communities on both Thunderful owned brand outposts and within all relevant 3^rd party social media and community channels.
• Be the voice and face of Thunderful within the community, establishing and moderating an appropriate tone for each relevant title.
• Responsible for surfacing community feedback, sentiment, and issues to both development and the wider marcoms team to help improve end products and shape future development of titles.
• Be the lead contact with development to help facilitate community play tests and feedback loops.
• Working with first partners and/or other key partners/licensees where relevant to plan and execute co-marketing community engagement strategies and tactics.
• Responsible for overall management of the community marketing budget.
• Produce regular and relevant reports on community success metrics, engagement and ROI.
  

Your profile:

The ideal candidate is a highly motivated self-starter, a change agent, a proactive team player and excellent communicator who loves working in an innovative and dynamic environment. You have proven experience and demonstrable success working as a community manager, and you blend creative curiosity and impact with an analytical and commercial approach that delivers success to the bottom line alongside standout community campaigns and engagement.
To thrive in this role, you need strong organisational, interpersonal, presentation and communication skills and outstanding written English, copywriting and proofreading skills.

Requirements: 

• 3+ years of professional experience as a Community Manager in videogames, or relevant parallel entertainment vertical.
• Strong data analysis, KPI and results-driven, with experience reporting against relevant social media and community metrics.
• Experience with community & streaming platforms, (eg. TikTok, Instagram, Discord, Twitch) content creation and best practice engagement strategies and tactics.
  
• Knowledge and passion for the gaming industry and its communities.
• Experience working in the Indie sector or a demonstrable understanding of Indie titles and how best to market.
• Competent in Adobe Suite or similar image editing programs.
• Experience with Social Media Management Tools e.g. Sprout Social, HootSuite, Buffer.
• A background in managing community relations, including relationships with influential players and fan sites.

Bonus points:

• Prior experience working directly with development studios.
• Experience in marketing VR titles.
• Line Management experience.
  
  

About Thunderful:

Thunderful Games is one of the two business segments in Thunderful Group AB, the other being Thunderful Distribution. Thunderful Games started as a merger between two Swedish self-publishing indie studios, coming together to make something greater than they could have done independently.
Over the last few years Thunderful Games has, organically and via acquisitions, grown into a Europe-wide organization of more than 300 people. Besides the award-winning internal development pipeline, Thunderful Games also publishes a large number of third-party titles.